Job Description:

ANU Virtual Solution seeks technically proficient and reliable remote specialists to manage secure donor transactions and customer relations for our non-profit clientele. If you are detail-oriented, comfortable navigating software systems, and meet stringent technical requirements, this role offers a structured path to top pay. Core Functions: Precision and Security Manage high-volume inbound calls, balancing speed with service quality. Utilize CRM and secure payment systems to log interactions accurately and process donations. Troubleshoot basic account issues and clearly convey complex information about non-profit programs. Maintain strict security and compliance standards, particularly when handling sensitive payment data. Required Qualifications (Technical & Professional) High school diploma or GED required. Essential: Documented experience in a virtual or traditional call center setting. Must be tech-savvy able to efficiently multi-task between communication and processing applications. Critical: Ability to pass a thorough background check is required for the $17.99/hr rate.