Job Description:

Customer Service Specialist We’re seeking a friendly, motivated Customer Service Specialist to join our team. In this role, you’ll assist customers by providing clear product and service information, resolving issues efficiently, and ensuring every interaction feels positive and professional. Responsibilities – Respond to customer inquiries and concerns with care and professionalism – Provide accurate, up to date information about products and services – Troubleshoot and resolve product related issues in a timely manner – Document and update customer records after each interaction – Maintain a strong understanding of evolving products, services, and processes Qualifications – Previous experience in customer service, sales, or a related field – Strong ability to build rapport and create positive customer experiences – Excellent time management skills with the ability to multitask – Professional, positive, and solution focused attitude – Strong written and verbal communication skills