Job Description:

Job Summary The Remote Wine Travel Planner specializes in planning and booking wine-centered travel experiences for individuals, couples, and groups while working fully remote. This role focuses on delivering personalized itineraries, expert destination guidance, and exceptional customer service for wine regions and vineyard experiences worldwide. Key Responsibilities Wine Travel Planning & Booking Plan and book wine-focused vacations including vineyard tours, winery tastings, accommodations, transportation, and culinary experiences Coordinate travel to premier wine destinations such as Napa Valley, Sonoma, Paso Robles, Willamette Valley, Finger Lakes, Tuscany, Bordeaux, Rioja, and other global wine regions Arrange private tastings, winery tours, wine education experiences, and group wine trips Client Consultation & Itinerary Design Consult with clients to understand wine interests, travel preferences, group size, and budget Recommend wine regions, wineries, and accommodations based on client taste profiles and experience level Customize itineraries that balance wine experiences with dining, cultural activities, and leisure time Customer Service & Support Serve as the primary point of contact before, during, and after travel Manage itinerary changes, cancellations, and special requests Provide proactive support during travel disruptions or emergencies Sales & Relationship Management Promote wine travel packages, upgrades, and add-on services (private guides, transportation, tastings, insurance) Build long-term client relationships and referral business Meet or exceed booking and customer satisfaction goals Administration & Compliance Maintain accurate client records, confirmations, and travel documentation Stay current on winery policies, seasonal availability, and regional travel requirements Follow company procedures, supplier agreements, and industry standards Qualifications Required High school diploma or equivalent Strong customer service and communication skills Ability to work independently in a remote environment Comfort using online booking platforms, email, and phone/video communication Preferred Experience planning wine travel or culinary travel (personal or professional) Knowledge of wine regions, wineries, and tasting experiences Background in travel, hospitality, or sales Commission-based sales experience Wine education or certifications (WSET, CMS, etc.) a plus Skills & Competencies Excellent verbal and written communication Strong organizational and time-management skills Attention to detail and accuracy Problem-solving and adaptability Passion for wine, food, and cultural travel Work Environment & Schedule Fully remote / work-from-home position Flexible schedule; evenings and weekends may be required Independent contractor (1099) or employee (W-2), depending on agency structure Compensation & Benefits (varies by organization) Competitive commission structure and/or base pay Travel discounts and familiarization trips Ongoing training and supplier support Flexible work environment with growth opportunities