Overview

Join our team as a Remote Customer Service Representative Full Time! We’re looking for a friendly, patient, and proactive communicator to support our customers. You’ll handle inbound inquiries via phone, email, and chat, assist with orders, returns, and account questions, and ensure a positive experience from start to finish. Ideal candidates are tech savvy, empathetic, and enjoy problem-solving. What you’ll do: (1)Respond promptly and professionally to customer inquiries (2) Resolve issues with care and accuracy (3) Process orders, exchanges, and refunds (4) Maintain thorough records of interactions (5) Collaborate with other teams to improve customer outcomes What we’re looking for: (1) Excellent written & verbal communication (2) Strong attention to detail and multitasking abilities (3) Calm under pressure and customer centric mindset (4) Familiarity with CRM tools or willingness to learn (5) High school diploma or equivalent; experience preferred Why apply: (1) Work 100% remotely from anywhere in the U.S. (2) Full-time schedule with consistent hours (3) Opportunity to make a real impact on customer satisfaction (4) Join a supportive team that values growth and collaboration.