Overview



  • Well-established & Rapidly Growing MSP


  • Culture: Fast-paced, yet highly collaborative & entrepreneurial.


  • Hybrid: 3 days in office (downtown Tampa)


  • Base Salary 90k – 110k




Services include: Managed IT Infrastructure, Cloud, Cybersecurity
Client profile: Enterprise & SMBs

Primary role & responsibilities


  • Technical Leadership and Development


  • Team size: 5


  • Client Communication, Relationship Management and Support


  • Service Delivery Oversight


  • Process & Policy Development



  • Report to the CTO



Additional responsibilities include involvement with


  • IT Asset Management


  • Security Services


  • Quality Assurance


  • Strategic Planning & Reporting




Experience & Skills


  • 5+ years Professional Services, MSP or similar


  • 2+ years People leadership


  • 7+ years with IT Operations, Infrastructure, IT Asset Mgt, ITIL


  • Proven experience supporting external customers


  • Exceptional Communicator (interpersonal, verbal, written)