Overview

Are you a strong communicator with a passion for helping people? We’re looking for detail-oriented and customer-focused individuals to join our remote support team as Live Chat Agents / Customer Support Specialists. This is a flexible work-from-home opportunity ideal for those who enjoy fast-paced digital interaction and problem-solving. What You’ll Do: Provide real-time customer support via online chat Answer questions about products, services, and account-related issues Assist with troubleshooting and guide users through simple tech support steps Maintain a professional and helpful tone throughout conversations Handle multiple chats at once while keeping response times quick and accurate Escalate complex issues to the appropriate internal teams Log and document all customer interactions accurately What We’re Looking For: Excellent written communication skills Ability to multitask and stay organized in a fast-paced environment Strong problem-solving skills and attention to detail Previous customer service experience is a plus Familiarity with chat software, CRM tools, or help desk platforms preferred Must be self-motivated, reliable, and able to work independently High school diploma or equivalent required Why Join Us: 100% Remote Work from the comfort of your home Flexible scheduling options (daytime, evening, and weekend shifts available) Paid training and ongoing support Growth opportunities within the company Supportive and inclusive virtual team culture