Overview

About VirtuAlly

We are an innovative virtual care company located in Charleston, SC experiencing rapid growth as we revolutionize healthcare delivery. We provide 24/7 continuous virtual monitoring to high-risk patients in their healthcare setting. We do this via two-way audio / visual communication so that our patients are never truly on their own.

Job Description

The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent har m.

Primary Responsibilities

  • Maintain constant visual observation of multiple patients simultaneously

  • Monitor patients for safety risks based on nurse – driven indications

  • Verbally redirect patient s with a digital 2-way audio device located in patient room s

  • Notify staff if patient s require assistance using proper etiquette and escalation protocols

  • Confirm patient information throughout all interactions

  • Document all interactions with patients and clinical staff

  • Demonstrate proficiency with varie t y of technology platforms

  • Align with company culture and core values : Be Authentic, Compassionate, Celebrate, Aspire

Qualifications

  • High school diploma or equivalent preferred

  • E xperience in patient care preferred

  • Experience with medical terminology preferred

  • Technical p roficiency of computer software applications

  • Extreme attention to detail

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