Job Description:

We are currently seeking dependable individuals to join our team as Inbound Customer Care Support Coordinators. This work-from-home position is available to U.S. residents who are comfortable handling inbound customer calls while following structured service procedures. In this role, you will respond to incoming calls from customers seeking general information or routine assistance. You will access internal systems to retrieve accurate details, follow established communication guidelines, and document call interactions thoroughly. This position is strictly non-sales. Full remote training is provided prior to beginning live call responsibilities. Training includes service standards, documentation guidelines, and system navigation. No previous call center experience is required. Candidates must demonstrate reliability, professionalism, and the ability to work independently. A quiet home workspace, stable high-speed internet, and basic computer proficiency are required. Strong listening and communication skills are essential. Work schedules may vary depending on operational needs and may include weekday, evening, or weekend availability. Both part-time and full-time opportunities may be offered. Consistent performance may lead to extended opportunities within the remote team.