Overview

Join Heard as a Sales Development Representative (SDR) and help us connect mental health professionals with resources to grow their practices! If you thrive in a high-energy, mission-driven environment and love meaningful outreach work, we want to meet you.

n

What You'll Do

  • Conduct high-volume outreach (calls, texts, emails) to prospective customers, with a focus on therapists and wellness professionals.
  • Qualify inbound and outbound leads, gather information, and uncover fit for Heard’s platform.
  • Book and confirm consultation meetings, making sure prospects have all they need to get value from a consult.
  • Maintain up-to-date records in HubSpot CRM and ensure a clean sales pipeline.
  • Proactively follow up with prospects within tight timelines (first outreach within 1–2 hours of lead receipt).
  • Partner closely with Account Executives and other team members to hand off qualified leads and ensure a seamless experience.
  • Consistently achieve or beat activity and booking targets, and help the team hit monthly and quarterly goals.
  • Bring insights and ideas to the team—your voice matters!

What Success Looks Like

  • About 90+ high-quality touches daily (calls, texts, emails).
  • Consistently high consult booking and show rates.
  • Accurate, detailed lead qualification and data entry.
  • Willingness to try new approaches and embrace feedback.

You'll Excel If You…

  • Have 1+ year experience as a BDR, SDR, or in a similar outbound/sales role (healthtech or SaaS preferred, but not required).
  • Thrive on high energy, targets, and making a real difference.
  • Are proactive, organized, and resourceful—you’re the one your team can depend on.
  • Communicate well in writing, on the phone, and across teams.
  • Learn new systems quickly (we use HubSpot, SalesMsg, and other modern tools).

Why Heard

  • Opportunity to make a real impact in the mental health field.
  • Supportive team environment that values learning and growth.
  • Clear targets and transparent compensation tied to your impact.
  • Career growth opportunities as we expand.

Compensation

  • Base: $30,000
  • OTE – $60,000
  • Commission: 50/50

n

Heard is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!